The modern customer is used to being offered an outstanding buyer experience on the Internet. Online, this usually happens with a continuous customer journey.
But the customer also expects this familiar buyer experience in personal sales conversations!
Barrier-free sales talk & feel good
Remove any barriers that make it difficult to enter the conversation.
Avoid the need for a conference room or in face to face conversation too much closeness.
Assume a sitting position where you can look your counterpart in the eye and correctly interpret body language.
Individual Storytelling in Customer Journey
Only present content that is relevant to the customer.
Use systems that prepare documents individually and keep the focus on solving your customer’s problem even during the conversation.
Engage your conversation partner interactively.
Use pencil selling to explain complex issues.
Be the most competent salesperson in the world.
Use systems that support you with additional information during the conversation so that you do not forget anything and have a qualified answer to every objection or question.
With the right sales tools, the substantial increase in buyer experience is achieved in no time at all.